ABSTRACT
As a consequence of the lockdown enforced to fight the COVID-19 pandemic, people found themselves in a state of social isolation, uncertainty, and vulnerability. Design for Emergency is a data and design open platform launched to ideate and develop user-centered solutions addressing people's needs and emotions during and after the lockdown. The project is composed of four steps: Data collection, data analysis & visualization, design, and implementation. The initiative was launched in Italy, but it soon became global, covering 11 countries in three continents. As a result, data about people's experiences during the pandemic have been collected and visualized at a global level. The ideas repository, still growing, includes 36 seed ideas of solutions helping individuals and communities to cope with the pandemic. Ideas are openly available for development, and some of them are currently being implemented. This initiative can be used as a reference and a pilot project to create a framework for designing under uncertain conditions and in situations of emergency, or crisis, where design can quickly discover and address emerging feelings and needs. © 2020 Universidade do Vale do Rio dos Sinos. All rights reserved.